Privacy Policy

Who We Are? Our website address is:

Your privacy is very important to us. At Peter Hay Kitchens Ltd we have a few fundamental principles that we follow:

We do not ask you for personal information unless we truly need it.

Peter Hay Kitchens Ltd operates It is Peter Hay Kitchens Ltd.’s policy to respect your privacy regarding any information we may collect while operating our websites.

What Personal Data We Collect and Why We Collect It

Like most website operators, Peter Hay Kitchens Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.  We will also collect information about customers such as names, contact details, and the address for delivery and installation of products.

This is to assist Peter Hay Kitchens Ltd to complete its contractual arrangements to those customers, and to communicate with our customers and site visitors.

We use this information only for the purpose for which it is collected, and do not pass it on to third parties, other than our business associates who need to know the information in relation to the contractual arrangements that we have entered into; and to comply with the law, or protect our rights.

If you are a registered user of a Peter Hay Kitchens Ltd website and have supplied your email address, Peter Hay Kitchens Ltd may occasionally send you an email to tell you about new products or features, solicit your feedback, or just keep you up to date with what’s going on with Peter Hay Kitchens Ltd and our products.


If you place an order through our website and elect to pay by credit or debit card, as opposed to payment by internet bank transfer, your payment will be processed by Windcave (formerly Payment Express).  Windcave is an independent direct payment facility which facilitates electronic payments for debit and credit cards.  When you select payment by debit or credit card, our website will direct you to Windcave to process the payment.  Peter Hay Kitchens Limited never obtains your credit or debit card details; these are given by you solely to Windcave; which then ensures that the payment debited from your card is directed to Peter Hay Kitchens.  Windcave’s privacy policy can be viewed at


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Peter Hay Kitchens Ltd uses cookies to help Peter Hay Kitchens Ltd identify and track visitors, their usage of Peter Hay Kitchens Ltd website, and their website access preferences. Peter Hay Kitchens Ltd visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Peter Hay Kitchens Ltd’s websites, with the drawback that certain features of Peter Hay Kitchens Ltd’s websites may not function properly without the aid of cookies.

Business Transfers

If Peter Hay Kitchens Ltd or substantially all of its assets were sold, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Peter Hay Kitchens Ltd may continue to use your personal information as set forth in this policy.

New Zealand Owned

Peter Hay Kitchens Ltd, is a New Zealand owned business.